Frequently Asked Questions
🖼️ What types of prints do you offer?
All images are available as museum-quality fine art prints, including archival paper, framed prints, and metal aluminum. Certain prints also have a standard offering of canvas and/or acrylic based on the composition. Standard sizes are 12″ x 18″, 16″ x 24″ and 24″ x 36″. Special sizes and/or materials can be requested through Custom Orders.
Each material is carefully selected to enhance the photograph and provide a gallery-quality finish.
🔒 Do prints include a watermark or logo?
No. Your final print will not include any watermark or logo.
Screen images are of reduced size and not suitable for printing. Special high mega byte files are provided for printing production to ensure highest quality.
🎨 How do I choose the best material?
- Archival Paper: soft, classic fine art look
- Canvas: warm, textured, painterly feel
- Metal (Aluminum): bold, vibrant, modern
- Acrylic: ultra-glossy, museum-quality depth
Additional information is available on the Print Materials & Finishes page.
Not sure what works best for your space?
📏 Do you offer large or custom sizes?
Yes—large statement pieces and panoramas are available.
If you don’t see the size or format you’re looking for, please submit a request through the Custom Orders page.
🚚 How long does delivery take?
Standard products and sizes:
- U.S.: ~5–10 business days
- International: ~7–14 business days
Production typically takes 2–5 business days.
A time quote will be given for custom orders or Large Wall Art.
🌍 Where do you ship?
We ship worldwide to many destinations, including:
United States & Canada
European Union & United Kingdom
Australia & New Zealand
Select regions of Asia and South America
Please see our Global Shipping & Production page for the current list of supported destinations. If your country is not listed, please contact us. We’re happy to explore custom shipping options whenever possible.
Available print options are automatically adjusted at checkout based on what can be reliably produced and delivered to your address.
🛠️ What if my print arrives damaged?
If your print arrives damaged, contact us within 48 hours with photos. A replacement will be arranged at no cost.
↩️ Can I return a print?
Because each piece is made to order, returns are not typically accepted.
However, any issues will be handled promptly to ensure you’re satisfied.
🏢 Do you offer custom or commercial projects?
Yes—artwork is available for residential, commercial, and design projects.
Please visit the Commercial Projects page or submit a custom request.
🌿 Do you support conservation efforts?
Yes. Two percent of proceeds support conservation and wildlife protection. Every effort is made this donation to designated organizations in applicable regions.
❓ Still have questions?
Use the Contact page or submit a Custom Order Request—we are happy to help.